Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Liora Dublin. By placing an order with us, you agree to these terms.

If you have any questions regarding these Terms, please contact our customer support team at info@lioradublin.com

Applicability

By placing an order on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These terms govern your use of our website, products, and services.

Product Information

We make every effort to ensure that all product descriptions, images, and information on our website are accurate and up to date.

However, occasional errors, omissions, or inaccuracies may occur. Product images are for illustrative purposes only, and actual items may vary slightly.

Ordering and Payment

Orders are only processed once full payment has been successfully completed.

The available payment methods for your location include:

  • Credit Card (Visa, Mastercard, American Express)

  • Apple Pay

  • Google Pay

  • Shop Pay

Please ensure your payment information is correct. Chloe & Oliver Melbourne does not store your payment details; all payments are processed securely through trusted payment providers.

Processing and Delivery

  • Processing Time: 1–3 business days

  • Shipping Time: 6–12 business days (depending on your location)

  • Orders are shipped directly from our international supplier

Delivery times are estimates and may vary due to factors outside our control, including customs clearance, shipping delays, or high seasonal demand.

Returns and Cancellations

For details regarding returns and cancellations, please refer to our Return & Refund Policy.

Liability

Chloe & Oliver Melbourne is not responsible for lost or damaged packages if the tracking shows that the item was delivered to the address provided by the customer.

Customers are responsible for providing accurate shipping information at checkout.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Liora Dublin.

No content may be copied, reproduced, or used without explicit written permission.

Complaints Procedure

If you have a complaint, please submit it in writing to info@lioradublin.com.

We aim to respond to all complaints within 5 business days.

Governing Law

These Terms of Service are governed by the laws of Ireland.

Any disputes arising from the use of our website or services will be handled under Australian law.